Important information to be read carefully

STRATEO, a branch of ARKEA DIRECT BANK SA, has ceased its business activities. If you have any questions or requests, please read the following instructions carefully:

If you are a former client:

Regarding accounts that have migrated to SAXO BANK Switzerland:

On 1 April 2021, STRATEO transferred the majority of its clients to SAXO BANK Switzerland. If you became a client of SAXO BANK Switzerland and your request is for the period after 1 April 2021, we kindly ask you to contact SAXO BANK Client Services

https://www.home.saxo/en-ch/contact-us

If your request is for the period before 1 April 2021, please send an e-mail to info@strateo.ch. We will not be able to process your request if you send it to any other mailaddress.

Concerning closed accounts that have not migrated:

If your account has not migrated, please email us at info@strateo.ch. We will not be able to process your request if you send it to any other mailaddress.