Important information to be read carefully
STRATEO, a branch of ARKEA DIRECT BANK SA, has ceased its business activities. If you have any questions or requests, please read the following instructions carefully:
If you are a former client:
Regarding accounts that have migrated to SAXO BANK Switzerland:
On 1 April 2021, STRATEO transferred the majority of its clients to SAXO BANK Switzerland. If you became a client of SAXO BANK Switzerland and your request is for the period after 1 April 2021, we kindly ask you to contact SAXO BANK Client Services
https://www.home.saxo/en-ch/contact-us
If your request is for the period before 1 April 2021, please send an e-mail to info@strateo.ch.We will not be able to process your request if you send it to any other mailaddress. You can also reach us by telephone until 31 July 2021 on 0041 (0)800 15 20 20. After this date, the telephone service will cease.
Concerning closed accounts that have not migrated:
If your account has not migrated, please email us at info@strateo.ch. We will not be able to process your request if you send it to any other mailaddress. You can also reach us by telephone until 31 July 2021 on 0041 (0)800 15 20 20. After this date, the telephone service line will cease.